NHS Patients

As an NHS patient, when you are referred for your first outpatient appointment then, in most cases, you have the right to choose which hospital in England to go to. This will include many private and NHS hospitals that provide services to the NHS.


We welcome NHS patients orthopaedic treatments, pain management and hernia repair surgery.


Why ask your GP for One Hatfield Hospital?

  • New purpose-built hospital
  • En-suite private bedrooms for overnight stays
  • Dignified, calm environment
  • Extended visiting hours
  • Infection-free environment
  • Selection of menus suitable for all dietary requirements


Ask your GP to refer you to One Hatfield

If you ask your GP to refer you to One Hatfield, you may be able to book your appointment whilst in the GP surgery but in the majority of cases you will receive a letter from your GP listing the choice of hospitals and giving you your unique NHS booking reference number.
You can then book your appointment online or through or over the phone for a time and date that is convenient for you.


NHS e-Referral services

Patient Choice means you can choose where to receive your NHS treatment at no additional charge. Your GP will assess your needs and help you to make your decision.

Ask your GP about One Hatfield Hospital or visit the NHS Choices website.

For more information on the NHS e-Referral System, visit the NHS Choices website.


What to expect

After your GP has referred you to us, you will normally have a short initial appointment where you will discuss your condition with one of our specialists.

They will arrange any investigative tests that may be necessary, such as blood tests or X-rays.

Once a diagnosis has been made, you will talk about your treatment plan with your Consultant.

You might need further consultations, or you may be referred back to your GP for on-going care and management of your condition.

You may be booked for treatment in an outpatient setting, as a day case or for inpatient surgery.


After treatment

When you’re ready to leave hospital you will receive a copy of your treatment and recovery plan with full details of any follow-up care and medication you may need, plus a contact number if you have any concerns once you are home. It’s a good idea to take your copy with you if you need to see your GP soon after your procedure.

We will also keep your GP informed about your treatment and recovery plan and progress. Our report will be added to your medical records and kept by your GP.



The NHS covers all the costs of your treatment with us. You only pay for extra personal items, such as phone calls, just as you would in an NHS hospital.