Clinical Results

At One Healthcare we are committed to making sure you receive the best possible care.  To make sure you receive the best treatment in a safe and comfortable environment, we measure of areas such as serious events, readmission rates and patient satisfaction. We are pleased to report the following excellent results for the period May 2021 to May 2022:

Patient Falls 

0.4% (no resulting injury)

Deep Surgical Site Infections

0.05%

Pressure Sore Development 

0%

Readmissions within 28 days post-surgery 

0.15%

MRSA cases 

0

Clostridium difficile (C. diff) cases

0

Hospital Acquired Infections

0.05%

Venous Thromboembolism (VTE) case

0.04%

Patients said they would recommend One Hatfield Hospital to friends and family*

96%

*Patient feedback data relates October 2021 to March 2022

 

Our patient satisfaction reports and key clinical indicators are available in the hospital and by request to the Director of Clinical Services. Please contact us here.

 


Care Quality Commission (CQC) rating

One Hatfield Hospital is registered with the Care Quality Commission (CQC), the independent regulator for the safety and quality of care.  The CQC monitor our performance and their report, which followed a recent inspection, rated the hospital as Good.  Each of the five areas inspected was found to be good:

Are services safe?

 Good

“The hospital controlled infection risk well.  Staff used equipment and control measures to protect patients, themselves and others from infection”

Are services effective?

 Good

“Doctors, nurses and healthcare professionals worked together as a team to benefit patients.  They supported each other to provide good care”

Are services caring?

 Good

“Staff treated patients with compassion and kindness, respected their privacy and dignity and took account of their individual needs”

Are services responsive?

 Good

“Services were planned, and care provided in a way that met the needs of local people.  The services provided ensured flexibility, choice and continuity of care”

Are services well-led?

 Good

“Staff felt respected, supported and valued.  They were focused on the needs of patients receiving care”

 

The full CQC report can be found here.