Clinical Results

At One Healthcare we are committed to making sure you receive the best possible care.  We measure a number of areas to make sure you receive the best treatment in a safe and comfortable environment, such as serious incidents, surgical site infections and readmissions after surgery.  We are pleased to report the following excellent results for 2019 to date:

We have had no serious incidents, patient falls, deep surgical site infections or pressure sore developments.

We have had no cases of MRSA or C Difficile in our hospital.

None of our patients have required readmission within 28 days of surgery.

100% of patients said they would recommend One Hatfield Hospital to friends and family*

 

* 100% of patients said they were likely or extremely likely to recommend to friends and family. Our patient satisfaction reports and key clinical indicators are available in the hospital and by request to the Director of Clinical Services. Please contact us here.

 


Care Quality Commission (CQC) rating

One Hatfield Hospital is registered with the Care Quality Commission (CQC), the independent regulator for the safety and quality of care.  The CQC monitor our performance and their report, which followed a recent inspection, rated the hospital as Good.  Each of the five areas inspected was found to be good:

Are services safe?

 Good

“The hospital controlled infection risk well.  Staff used equipment and control measures to protect patients, themselves and others from infection”

Are services effective?

 Good

“Doctors, nurses and healthcare professionals worked together as a team to benefit patients.  They supported each other to provide good care”

Are services caring?

 Good

“Staff treated patients with compassion and kindness, respected their privacy and dignity and took account of their individual needs”

Are services responsive?

 Good

“Services were planned, and care provided in a way that met the needs of local people.  The services provided ensured flexibility, choice and continuity of care”

Are services well-led?

 Good

“Staff felt respected, supported and valued.  They were focused on the needs of patients receiving care”

 

The full CQC report can be found here.