Each hospital in One Healthcare aims to achieve the best possible care and have a commitment to publishing clinical performance reports. . Our patient satisfaction reports and key clinical indicators are available in the hospital and by request to the Director of Clinical Services. Please contact us here.
Patient feedback is very important to us, and we use this information in shaping the service. Our clinical teams hold monthly performance meetings to ensure that we continue to deliver the highest standards of care.
One Hatfield Hospital is registered with the Care Quality Commission (CQC), the independent regulator for the safety and quality of care. The CQC monitor our performance and their reports, which follow a regulatory inspection, will be published and made available to patients.