We ask all our patients to complete a patient experience survey and review these results on a monthly basis. These provide fantastic feedback as well as ideas on how we can improve our service.
I feel it would be unfair to single out one individual discipline because the service I received from all members of the day and night nursing staff, physiotherapy, theatre team, catering and housekeeping staff was exemplary. All were always cheerful and jolly, no task was too much trouble and they made you feel so relaxed.
Patient October 2020
Despite all my fears ad concerns everyone treated me so well, friendly and engaging, first class all round, and especially during the current crisis felt every measure was taken in regards to keeping me safe with COVID. Nothing was too much for anyone and the food was great too. A wonderful team at One Ashford.
Patient August 2020