Hertfordshire’s newest private hospital, One Hatfield, is delighted to announce that leading Consultant Orthopaedic Surgeon Mr Stephen Tai, has been awarded the iWantGreatCare Certificate of Excellence 2018.

Whilst some people review their hotels and holidays on TripAdvisor, it is a new trend for millions of patients to review their healthcare. iWantGreatCare is a independent and trusted healthcare review site, where patients can leave anonymous feedback on their care, and in turn help others to find excellent care for themselves or their family.

Mr Tai said: "I love getting feedback from patients and am delighted that my consistent reviews have been recognised. I really value the fact that iWantGreatCare gives all my patients the opportunity to feedback anonymously. I pride myself on delievering great care and my priority is making sure that patients feel comfortable, at ease and that they understand everything that I am saying and that they are experiencing. iWantGreatCare is a unique way of understanding what patients really think about the treatment and care they receive. It gives all clinicians and healthcare providers the chance to listen to what patients are telling them and see how they can continue to improve.”

Orthopaedics is the branch of surgery which specializes in conditions involving the musculoskeletal system. Mr Tai is a trauma and orthopaedics specialist, with particular experience in hip and knee surgery as well as traumatic injuries.

Certificates of Excellence are awarded to those who have consistently received fabulous feedback from their patients. Mr Tai’s top ratings confirm a five-star patient experience.

Stephen Tai is a well-known surgeon in the Hertfordshire area and has been based at the East & North Herts NHS Trust (Lister Hospital), since moving to the area in 2002. He holds a clinic at One Hatfield Hospital every Tuesday evening.

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