New Marketing Head to Lead on Excellence in Customer Care

 

One Healthcare has appointed a new Marketing Director to implement a communications strategy that focuses on first-class customer experiences.

  

In a move designed to prioritise better communications between hospitals, patients, GPs and other partners, One Healthcare has appointed a new, forward-thinking Group Sales and Marketing Director.

 

Sam Flew, previously of Vitality and BMI Healthcare, joins our team with more than 12 years of healthcare experience. Sam was appointed in August to take the lead on all sales and marketing activity across the group and brings with her an in-depth understanding of the expectations and requirements of private patients, as well as expertise in delivering the highest quality communications.

 

I am incredibly excited to join One Healthcare and use my passion for communications to build on One Healthcare's existing commitment to excellence in Customer Care. These hospitals offer something so unique in the market place, and provide an exceptional patient experience, that I feel privileged to have joined such an innovative company."


Adrian Stevensen, CEO at One Healthcare, said: “We’re delighted Sam is joining the team, she brings a fresh perspective and a unique set of talents that will no doubt ensure our patients, Consultants and partners alike will benefit from this appointment. Sam joins us at a vital time in the business with One Ashford, now some 26 months old, and delivering positive EBITDA and One Hatfield just 8 months old on a similar trajectory to success. One Ashford are also progressing plans for their third hospital as part of a platform of new build ‘best of breed’ hospitals”.

 

Since One Healthcare was established in 2014 to develop and operate modern purpose-built private hospitals across the UK, we have been striving to ensure the very best patient experience in today’s healthcare world.

 


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